Since we are in a middle of a house move, and my wife is busy doing “new home improvements”, I volunteered to take my daughter Carson (1.5 years old) to our first Ear, Nose, and Throat (ENT) consultation to get some additional options working for Carson’s “heavy nose breathing” and “fluid in the ear” periodic problems.
So I get there on time, and fill out all the paperwork (lots of questions they should have had answers from our primary care physician IMHO – is there any collaboration?!? – nope).
Then I change a diaper and play chase in the halway.
We eat some fish crackers. And then pay the name the colors on the chairs in the room game which includes getting up into the chairs about 20 times each by Carson.
That gets old, so we check out some digital animal pictures on the iPAQ (~100) twice — basically we end up being 45 minutes in the waiting room.
Then we get into the examination room. The doctor follows us in (good thing). And then we spend 15 minutes having her re-ask every question on the paperwork that I filled out originally in the waiting room on a different set of papers.
Ok … so why did I fill out all the questions before hand, if I just have to redo this again in person? Those were her copies (different form) than the offices forms (who works for whom here?!?).
Anyway … the 1-on-1 time with Carson was worth it. But I really hate broken processes and “wasting” of my time.
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